Boise · We speak French, Swahili, Kinyarwanda, Dari, Arabic and UkrainianBoise · Nous parlons français, swahili, kinyarwanda, dari, arabe et ukrainien
We can probably still help. Call (555) 014-6200, or walk in Monday to Thursday.Nous pouvons sûrement vous aider. Appelez le (555) 014-6200 ou venez du lundi au jeudi.
Every week at New RootsChaque semaine à New Roots
All free, and all open to anyone who arrived in the last five years.Tout est gratuit et ouvert à toute personne arrivée depuis moins de cinq ans.
Mon–Thu · 9:30 AM & 6 PMLun.–jeu. · 9 h 30 et 18 h
From the alphabet to job interviews. Childcare in the next room during the morning class.De l'alphabet aux entretiens d'embauche. Garderie à côté pendant le cours du matin.
Tue & Thu · 1–4 PMMar. et jeu. · 13 h–16 h
Tomás and two volunteers help with résumés, applications and the first week at work.Tomás et deux bénévoles aident pour le CV, les candidatures et la première semaine de travail.
Sat · 10 AM · Borah ParkSam. · 10 h · Borah Park
Ages 8 to 16, boots and shin guards provided. Parents bring oranges.De 8 à 16 ans, chaussures et protège-tibias fournis. Les parents apportent les oranges.
Wed · 1 PM · Room 4Mer. · 13 h · Salle 4
Eight machines, tea, and a lot of laughing in five languages. Some members now sell at the Saturday market.Huit machines, du thé et beaucoup de rires en cinq langues. Certaines vendent maintenant au marché du samedi.
One evening a week, for six monthsUne soirée par semaine, pendant six mois
A Boise household paired with a newly arrived family: grocery runs, bus routes, the first snow.Un foyer de Boise jumelé avec une famille arrivée: courses, lignes de bus, la première neige.
April to OctoberD'avril à octobre
Thirty-two plots behind the office. Amaranth, okra and Ukrainian dill, side by side.Trente-deux parcelles derrière le bureau. Amarante, gombo et aneth ukrainien, côte à côte.
The first ninety daysLes quatre-vingt-dix premiers jours
Every family we resettle is met at Boise Airport by a caseworker who speaks their language and a volunteer with a car seat. They go home to an apartment that is already furnished, with a hot meal on the stove cooked by someone from their own community.Chaque famille est accueillie à l'aéroport de Boise par un conseiller qui parle sa langue et un bénévole avec un siège auto. Elle rentre dans un appartement déjà meublé, avec un repas chaud préparé par quelqu'un de sa communauté.
Over the next three months we sit beside them for every first: Social Security cards, Medicaid, school enrollment, the bus, the bank, the first day at work.Pendant trois mois, nous sommes à leurs côtés pour chaque première fois: carte de sécurité sociale, Medicaid, inscription à l'école, le bus, la banque, le premier jour de travail.
This year against lastCette année comparée à l'an dernier
Federal fiscal years, October to September. Counted from our case files.Années fiscales fédérales, d'octobre à septembre. Chiffres tirés de nos dossiers.
FY2025 and FY2026Exercices 2025 et 2026
| Measure | FY2025 | FY2026 | Change |
|---|---|---|---|
| People welcomed at the airportPersonnes accueillies à l'aéroport1 | 538 | 412 | −23% |
| Adults working within six monthsAdultes en emploi après six mois | 247 | 231 | −6% |
| Students in English classesÉlèves en cours d'anglais | 590 | 684 | +16% |
| Green card applications filedDemandes de carte verte déposées | 301 | 356 | +18% |
| Volunteer hoursHeures de bénévolat | 18,920 | 21,480 | +14% |
From the report to our board, October 2026.Extrait du rapport au conseil d'administration, octobre 2026.
In their wordsAvec leurs mots
The first winter I didn't know you could buy boots. Jean-Pierre took us to the store and laughed with us. Now I bring new families to the coat rack myself.Le premier hiver, je ne savais pas qu'on pouvait acheter des bottes. Jean-Pierre nous a emmenés au magasin et a ri avec nous. Maintenant, c'est moi qui amène les nouvelles familles aux manteaux.
I was an engineer in Herat. Here I started on a warehouse night shift. Tomás never let me forget the engineer part. This spring I start at the city water department.J'étais ingénieur à Hérat. Ici, j'ai commencé de nuit dans un entrepôt. Tomás ne m'a jamais laissé oublier l'ingénieur. Ce printemps, je commence au service des eaux de la ville.
My daughter corrects my English now. I tell her that is fine, as long as she still answers me in Kinyarwanda.Ma fille corrige mon anglais maintenant. Je lui dis que c'est bien, tant qu'elle me répond encore en kinyarwanda.
PhotographsPhotos
Taken by families and volunteers, always with permission.Prises par les familles et les bénévoles, toujours avec leur accord.
Key
Want a photo removed or a print for your family? Ask at the front desk.Vous voulez retirer une photo ou en avoir un tirage ? Demandez à l'accueil.
Three hours, a team of six, and a family walks into a home with beds made and the fridge full.Trois heures, une équipe de six, et une famille entre dans un logement aux lits faits et au frigo plein.
Design notes
A resettlement agency site that has two very different visitors: a family who landed at Boise Airport last week, and a neighbor who wants to help. The newcomer comes first. The site opens on a bilingual search for what they need today, and everything for volunteers and donors sits one tap away in the dock.
Albert Sans for headings: round, open and calm, and nothing like the type on the UNHCR forms many of these families have been filling in for years. Body text is Atkinson Hyperlegible at 18px, drawn by the Braille Institute so that I, l and 1 never look alike. For someone reading English as a third language, that is a real kindness.
Plum and apricot come from the Boise foothills at dusk, the view from the apartment complexes on the Bench where most New Roots families live. The apricot also matches the wax-print fabric many Congolese families wear on Sundays. Plum carries buttons and links; apricot is kept for highlights so it never has to carry text on its own.
A floating dock at the bottom of the screen, with an icon on every item. Most of our families use the site on a phone, sometimes before they can read much English, and a row of pictures where the thumb already rests is easier than a menu hidden behind three lines. The French switch is at the top of every page.
A search box that asks, in English and French, what you need help with today. It understands both languages, so 'école' and 'school' find the same answer. Every result says when and where in one line, because the second question after 'can you help' is always 'when'.
For newcomers the main action is 'Book a caseworker', a real appointment with a person who speaks your language. For neighbors it is concrete: 'Set up an apartment', 'Fund a welcome kit', 'Save a seat in class'. We avoided words like 'support' and 'make a difference' because they don't tell anyone what happens next.
Families, classrooms and soccer fields in daylight, with people looking at the camera as equals. No camps, no tents, no crying children: the families we serve have seen enough of those pictures of themselves. Every photograph shows people a year or more after landing, at work, at school, on the field.
Every line of the site is available in French, the shared language of most of our Central African families, and the language table shows where interpreters are available for everyone else. Body text is above 10:1 contrast in light mode, tap targets are at least 44px, and the search works with a keyboard and a screen reader.
Every text pairing is checked against WCAG 2.2 in both themes.
| Pairing | Sample | Ratio | WCAG |
|---|---|---|---|
| Body text on page | Aa | 14.89:1 | AAA |
| Body text on cards | Aa | 16.83:1 | AAA |
| Secondary text | Aa | 5.85:1 | AA |
| Links | Aa | 8.48:1 | AAA |
| Button text | Aa | 9.58:1 | AAA |
| Accent label text | Aa | 8.1:1 | AAA |
| Text on dark bands | Aa | 14.89:1 | AAA |
| Muted text on dark bands | Aa | 7.91:1 | AAA |
| Text on brand bands | Aa | 9.58:1 | AAA |
| Muted text on brand bands | Aa | 6.13:1 | AA |
| Pairing | Sample | Ratio | WCAG |
|---|---|---|---|
| Body text on page | Aa | 15.76:1 | AAA |
| Body text on cards | Aa | 14.34:1 | AAA |
| Secondary text | Aa | 6.93:1 | AA |
| Links | Aa | 9.31:1 | AAA |
| Button text | Aa | 9.44:1 | AAA |
| Accent label text | Aa | 9.56:1 | AAA |
| Text on dark bands | Aa | 16.55:1 | AAA |
| Muted text on dark bands | Aa | 8.29:1 | AAA |
| Text on brand bands | Aa | 9.44:1 | AAA |
| Muted text on brand bands | Aa | 5.67:1 | AA |
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