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Canteen open Tue–Sat from 3 PMService office (555) 014-2140Veterans Crisis Line: dial 988, press 1
Book a claims appointment

Service office · Mon–Thu, 9 AM to 3 PM

Sit down with a service officer. Pay nothing.

Appointments are an hour, in the office behind the canteen. You don't need to be a member and you don't need to have served in a war.

  • Free for every veteran, spouse and widow
  • VA-accredited: Wanda can see your file
  • No membership needed
  • We call you back within one working day

Rather call? (555) 014-2140

Veterans in a support group session with a counselor
The service office, behind the canteen.

Request an appointment

This is about
Best day

Demo form. Nothing is sent.

How it goes

Four to seven months, and we stay on it

Most claims take four to seven months at the VA. We stay on yours the whole way.

Call the service office

  1. Step 1: Bring what you have

    Your DD-214, any VA letters and a list of your doctors. Missing papers are fine; we can request them.

  2. Step 2: One hour in the office

    We talk through your service and your health, then file an intent to file that same day so your back pay starts counting.

  3. Step 3: Exams and paperwork

    The VA will schedule exams, usually in Marion or Indianapolis. Our van can take you.

  4. Step 4: The decision

    When the letter comes, bring it in. If it's wrong, we start the appeal before you leave.

Questions

What people ask Wanda first

Is this really free?

Yes. Accredited service officers may not charge for help with a VA claim. If someone offers to file for a fee, call us before you sign anything.

Do I have to be a member?

No. About half the people in the claims book have never been to a fish fry.

I was denied years ago. Is it too late?

Usually not. New evidence, new laws like the PACT Act, or a worsening condition can all reopen a claim.

Can a widow or widower get help?

Yes. Survivor pensions and Dependency and Indemnity Compensation are some of the claims we file most.

What if I can't get to Madison Street?

Wanda does home visits on Thursday afternoons for veterans who can't travel. Ask when you call.

Forms

Paperwork you can print at home

Fill out what you can. Leave the rest for us.

  • What to bring to your claims appointment

    A one-page checklist.

    Guides20261 page

    180 KBDownload

  • PACT Act: are you covered?

    Locations, dates and conditions in plain English.

    GuidesAug 20266 pages

    1.1 MBDownload

  • Request for your military records (SF-180)

    If you've lost your DD-214.

    FormsCurrent3 pages

    420 KBDownload

  • Van ride sign-up, Marion VA

    Tuesdays and Thursdays, leaves at 7:15 AM.

    Rides20261 page

    90 KBDownload

Struggling tonight? Dial 988 and press 1.

The Veterans Crisis Line answers around the clock. You don't need to be enrolled in VA care.

Call 988